The Consumer and COVID-19 : global consumer sentiment research in the consumer products and retail industry

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<rdf:Description>
<dc:creator>Capgemini Research Institute</dc:creator>
<dc:date>2020-04-01</dc:date>
<dc:description xml:lang="es">Sumario: As countries move along the COVID-19 curve, traditional shopping behavior is significantly disrupted and transformed: Uncertainty is high, many businesses are shut, and people are concerned about recession. With these recession concerns, they are keeping a closer eye on spending: customers are focusing on essential goods rather than lifestyle and leisure products, for example. At the same time, with lockdown measures in place around the world, there has been a surge in the use of online channels. In this fast-changing and volatile environment, how can consumer products and retail organizations drive operational resilience and maintain their pre-crisis focus on customer relationships and engagement?</dc:description>
<dc:identifier>https://documentacion.fundacionmapfre.org/documentacion/publico/es/bib/171660.do</dc:identifier>
<dc:language>eng</dc:language>
<dc:publisher>Capgemini Research Institute</dc:publisher>
<dc:rights xml:lang="es">InC - http://rightsstatements.org/vocab/InC/1.0/</dc:rights>
<dc:subject xml:lang="es">COVID-19</dc:subject>
<dc:subject xml:lang="es">Coronavirus</dc:subject>
<dc:subject xml:lang="es">Pandemias</dc:subject>
<dc:subject xml:lang="es">Recesión económica</dc:subject>
<dc:subject xml:lang="es">Comportamiento del consumidor</dc:subject>
<dc:subject xml:lang="es">Comercio electrónico</dc:subject>
<dc:subject xml:lang="es">Tendencias</dc:subject>
<dc:subject xml:lang="es">Internet</dc:subject>
<dc:type xml:lang="es">Livros</dc:type>
<dc:title xml:lang="es">The Consumer and COVID-19 : global consumer sentiment research in the consumer products and retail industry</dc:title>
<dc:format xml:lang="es">16 p.</dc:format>
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