Centro de Documentacion de Fundación MAPFRE - A Steep framework analysis of the key factors impacting the use of blockchain technology in the insurance industry

MAP20200024859

A Steep framework analysis of the key factors impacting the use of blockchain technology in the insurance industry / Simon Grima, Jonathan Spiteri, Inna Romanova

Sumario: The insurance industry plays a key role in any modern economy. Blockchain technology promises to completely revolutionise the industry, with several bold claims made in terms of facilitating and speeding up claims settlements and improving fraud management. In this paper, we examine the factors that may influence the extent of blockchain proliferation and penetration within the insurance industry. We adopt the steep framework to analyse the key social, technological, environmental, economic and political/legal issues that may impact the in surance industry's openness or otherwise to blockchain, drawing on a diverse, multi-disciplinary literature. We supplement this with data drawn from 565 European respondents to a survey on blockchain use within the insurance industry. The results emphasise the need for the industry to properly understand and communicate how blockchain can be implemented across different insurance tasks in order to obtain a more tangible view of its benefits for staff, management and customers alike

En: Geneva papers on risk and insurance : issues and practice. - Geneva : The Geneva Association, 1976- = ISSN 1018-5895. - 01/07/2020 Volumen 45 Número 3 - julio 2020 , p. 398-425

1. Blockchain . 2. Mercado de seguros . 3. Digitalización . 4. Nuevas tecnologías . I. Spiteri, Jonathan . II. Romanova, Inna . III. Título.