Scaling agility : a new operating model for insurers
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<subfield code="a">For many insurance carriers, launching new products can take several months. First, a product manager opens a project request, which takes the central project-management office several weeks to analyze. The office then appoints a business analyst to identify requirements, develop a business case, put the products into the pipeline, and allocate IT resources. In the meantime, actuaries build risk models, marketers design launch campaigns, and operations specialists prepare the underwriting and claims processes. These machinations are the start of a long journey involving at least six different departments while customers wait for their needs to be met.</subfield>
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