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Selling peace of mind to today's travellers
Recurso electrónico / Electronic resource
MAP20200040231
Bainbridge, Robyn ‌
Selling peace of mind to today's travellers / Robyn Bainbridge
Sumario: It's hard to talk about anything these days without also talking about coronavirus and that even extends to travel insurance distribution channels. Over the past year alone, the landscape of travel insurance has changed dramatically. Customer centricity has become a crucial consideration when designing new travel insurance products, as has the focus on enhanced digital offerings. Indeed, both have played a pivotal role in ensuring the endurance of the travel insurance market during these difficult times
En: International Travel & Health Insurance Journal. - Bristol, UK : Voyageur Publishing & Events Ltd., 2020- = ISSN 2055-1215. - 01/12/2020 Número 239 - diciembre 2020 , p. 30-32
1. Seguro de asistencia en viaje ‌. 2. Perspectivas del seguro ‌. 3. Satisfacción del cliente ‌. 4. COVID-19 ‌. 5. Pandemias ‌. I. Título.