Centro de Documentacion de Fundación MAPFRE - Top trends in property and casualty insurance : 2021

MAP20210001406

Top trends in property and casualty insurance : 2021 / Kumaresan A , Saurav Swaraj, Vipul Mehta. — Paris : Capgemini, 2020

30 p.

Sumario: Our last Top Trends in Property and Casualty Insurance report (published in Q4 2019) explored a landscape rife with evolving risk, steep business competition, changing customer expectations, new regulations, and aggressive challengues. Hands down, the No 1 priority for P&C insurers beginning in the first half of 2020 was business continuity. COVID-19 has adversely affected business operations across almost all industries, whick has had a ripple effect on P&C insurance in terms of policy lapses and high-value business interruption claims. Also, natural disasters such as forest fires adversely impacted insurance firm books. As insurers struggle to keep their lights on, bigTechs are providing uninterrupted customer services and are beefing up CX standards

1. Perspectivas del seguro . 2. Mercado de seguros . 3. Tendencias . 4. Empresas de seguros . 5. Seguro de daños patrimoniales . 6. Incendios forestales . 7. Continuidad de negocio . 8. Desastres naturales . I. Swaraj, Saurav . II. Mehta, Vipul . III. Capgemini . IV. Título.