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MAP20210013409Progress in a Year of Adversity : 2020 Annual Sustainability Report. — New York [etc.] : Boston Consulting Group, 202180 p.Sumario: One year ago, when we released our 2019 Annual Sustainability Report, we were still in the early days of the COVID-19 pandemic. We had entered a decade that we expected would be filled with volatility and uncertainty, but we could never have imagined what 2020 had in store1. Sostenibilidad. 2. COVID-19. 3. Impacto económico. 4. Crisis económica. I. Boston Consulting Group. II. Título.