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MAP20210012518Oliver WymanIs E-comerce good for Europe? : economic and environmental impact study / study led by Oliver Wyman with the support of Logistics Advisory Experts (LAE), a spin-off of the Institute of Supply Chain Management of St Gallen University. — New York [etc.] : Oliver Wyman, 2021120 p.Sumario: After two decades of double-digit growth, what is the impact of e-commerce on the retail industry and the wider environment? This question is particularly important after 2020, a year dominated by the COVID-19 crisis, in which e-commerce played a critical role while many stores were closed1. Comercio electrónico. 2. Impacto económico. 3. Impacto ambiental. 4. COVID-19. 5. Internet. 6. Europa. I. Oliver Wyman. II. Logistics Advisory Experts. III. St Gallen University. Institute of Supply Chain Management . IV. Título.