Centro de Documentacion de Fundación MAPFRE - Building tomorrow's commercial insurer

MAP20230015407

Building tomorrow's commercial insurer / By Karl Werner, Yogesh Mishra, and James Sattler. — Massachusetts : Boston Consulting Group, 2023

8 p.

Sumario: Digitization is spreadingalbeit unevenlyas customers, brokers, and carriers boost investments in data and analyt ics and build digital interfaces to improve decision making and drive efficiency. And demand for new types of talent is outpacing supply in key regions.While many players have been slow to adapt to these trends, forward-thinking insurers have broken away from the pack. They have done this by taking a comprehensive, front-to-back (F2B) approach to digital transformationone that breaks down silos; successfully reconfigures a complex commercial insurance business to meet the changing needs of the market, customers, and employees; and sets the basis to thrive in the future. — Ámbito geográfico: Internacional

1. Mercado de seguros . 2. Perspectivas del seguro . 3. Transformación digital . 4. Empresas de seguros . 5. Digitalización . 6. Corredores de seguros . 7. Eficiencia operacional . 8. Tendencias . 9. Estrategia corporativa . 10. Satisfacción del cliente . I. Mishra, Yogesh . II. Sattler, James . III. Boston Consulting Group . IV. Título.