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Building tomorrow's commercial insurer

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<namePart>Werner, Karl </namePart>
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<namePart>Mishra, Yogesh </namePart>
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<namePart>Sattler, James </namePart>
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<namePart>Boston Consulting Group</namePart>
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<issuance>monographic</issuance>
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<dateIssued>2023</dateIssued>
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<abstract displayLabel="Summary">Digitization is spreadingalbeit unevenlyas customers, brokers, and carriers boost investments in data and analyt ics and build digital interfaces to improve decision making and drive efficiency. And demand for new types of talent is outpacing supply in key regions.While many players have been slow to adapt to these trends, forward-thinking insurers have broken away from the pack. They have done this by taking a comprehensive, front-to-back (F2B) approach to digital transformationone that breaks down silos; successfully reconfigures a complex commercial insurance business to meet the changing needs of the market, customers, and employees; and sets the basis to thrive in the future</abstract>
<note type="statement of responsibility">By Karl Werner, Yogesh Mishra, and James Sattler</note>
<note>Internacional</note>
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<topic>Mercado de seguros</topic>
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<topic>Perspectivas del seguro</topic>
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<topic>Corredores de seguros</topic>
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<topic>Eficiencia operacional</topic>
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<topic>Tendencias</topic>
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<topic>Estrategia corporativa</topic>
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<topic>Satisfacción del cliente</topic>
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