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To hire or not to hire? underwriter staffing analysis for American Insurance Company
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MAP20260003313
Pan, Kevin ‌
To hire or not to hire? underwriter staffing analysis for American Insurance Company / Kevin Pan, Rustin Yerkes and Charles Carson
Sumario: This case study examines whether American Insurance Company should hire additional underwriters in response to significant policy growth and the recent implementation of a technology platform that enhances operational efficiency. The document guides the reader through the use of real data, including trends in policy growth, productivity, and staffing levels, to project future hiring needs for both personal and commercial lines. It incorporates practical analytical exercises using Excel, linear regression, and workload capacity estimation, offering a clear understanding of how insurers balance costs, efficiency, and customer service when making staffing decisions
En: Risk management & insurance review. - Malden, MA : The American Risk and Insurance Association by Blackwell Publishing, 1999- = ISSN 1098-1616. - 20/10/2025 Volume 28 Number 3 - 2025 , p. 398 - 426
1. American Insurance Company ‌. 2. Suscripción de riesgos ‌. 3. Productividad ‌. 4. Análisis costo-volumen-beneficio ‌. 5. Pólizas estimadas ‌. 6. Mercado de seguros ‌. 7. Toma de decisiones ‌. 8. Casos prácticos ‌. I. Yerkes, Rustin ‌. II. Carson, Charles ‌. III. American Risk and Insurance Association ‌. IV. Título.