Strategic directions and key plan requirements. Setting process in automotive business. Business strategic process to achieve an effective performance system : case Aeroquip Iberica, S.A.

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<title>Strategic directions and key plan requirements. Setting process in automotive business. Business strategic process to achieve an effective performance system</title>
<subTitle>: case Aeroquip Iberica, S.A</subTitle>
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<abstract displayLabel="Summary">Malcolm Baldrige National  Quality Award (MBNQA) : history, structure and business strategic process requirements -- European Foundation for Quality Management Award (EFQM): history, structure and policy an strategy requirements -- Automotive industry quality standard awards (international quality standard for policy & strategy: ISO 9000. German manufacturers requirements for policy & strategy: VDA6.1. American manufacturers requirements for policy & strategy: QS9000) -- Policy & strategy in Aeroquip Iberica (description of business strategic process. Description of data used to develop plans and goals. Participation in business strategic process. Business strategic process evaluation & improvement)</abstract>
<note type="statement of responsibility">César M. Fernández de Bobadilla Gracia</note>
<note>Trabajo fin de Master del Master Universitario en Dirección y Gestión de Empresas. Universidad de Alcalá de Henares, Instituto de Dirección y Organización de Empresa. Fundación MAPFRE Estudios, Instituto de Gerencia Internacional. Curso académico 1998-99</note>
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