When disaster strikes

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      <subfield code="a">When disaster strikes</subfield>
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      <subfield code="a">Companies prepared with crisis-response programs can help mend psycological wounds and build the trust and loyalty of employees. Trauma responses are the normal reactions of normal people to an abnormal event. This article treats: management must take the lead; early intervention is critical; tailor a program for your company; trained for trauma</subfield>
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      <subfield code="g">Vol. 145, nº 2, February 1992 ; p. 28-32</subfield>
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