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Enhancing industrial performance : experiences of integrating the human factor

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MAP20071025138
Kragt, Harmen
Enhancing industrial performance : experiences of integrating the human factor / Harmen Kragt
Sumario: Enhancing industrial performance refers to the case book that focuses on the effective implementation of sociotechnical innovation, describing real experiences with the management of the human-computer interface. It argues for an ergonomic approach to systems design and evaluation; human factors audits in systems prototyping; user participation in the design process; human centred organizational design; and matching human resources with technological investment. In the paper, four case studies out of 15 are briefly described. It is stressed that the human-oriented design approach should be integrated in a company-wide manufacturing excellence programme. Finally, industry as well as universities need case studies
En: Ergonomics. - London and Washington. - Vol. 38, nº 8, August 1995 ; p. 1674-1685
1. Ergonomía . 2. Diseño de sistemas . 3. Factor humano . 4. Diseño del trabajo . 5. Error humano . 6. Sistema hombre-máquina . 7. Management industrial . I. Título. II. Título: Ergonomics.