Centro de Documentacion de Fundación MAPFRE - Breaking the functional mind-set in process organizations

MAP20071026228

Breaking the functional mind-set in process organizations / by Ann Majchrzak and Qianwei Wang

Sumario: Thousands of businesses have reengineered work in order to focus employees on processes that clearly provide value to customers. They have done away with their functional silos and created new organizational structures- process-complete departments- each able to perform all the cross-functional steps or tasks required to meet customers'needs

En: Harvard business review. - Boston. - Septiembre-Octubre 1996 ; p. 93-99

1. Empresas . 2. Organización . 3. Management . 4. Cultura empresarial . 5. Cultura organizativa . 6. Cambio organizativo . 7. Recursos humanos . I. Wang, Qianwei . II. Título. III. Título: Harvard business review.