Cutting costs wihtout drawing blood

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<namePart>Copeland, Tom</namePart>
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<namePart>Mauborgne, Renée A.</namePart>
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<abstract>Why small requests go wrong -- Requesting the right information -- Capex dollars versus Job dollars -- Reviewing the Budget Proposals -- Revisit Business Processes</abstract>
<note type="statement of responsibility">By Tom Copeland</note>
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<text>September-Octoober 2000 ; p. 155-164</text>
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