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Aggressive good faith and successful claims handling

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<namePart>Rokes, Willis Park</namePart>
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<publisher>Insurance Institute of America</publisher>
<dateIssued>1987</dateIssued>
<edition>1st ed</edition>
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<abstract displayLabel="Summary">I. Then and now -- II. Bad faith -- III. Punitive damages -- IV. Unfair claims settlement practices statutes -- V. Aggressive good faith.</abstract>
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