What leaders really do

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<abstract displayLabel="Summary">In this article, John Kotter proposes that management and leadership are different but complementary, and that in changing world, one cannot function without the other. He then enumerates and contrasts the primary tasks of the manager and the leader. His key point bears repeating: managers promote stability while leaders press for change, and only organizations that embrance both sides of that contradiction can thrive in turbulent times</abstract>
<note type="statement of responsibility">by John P. Kotter</note>
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