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Where leadership starts

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1001 ‎$0‎MAPA20080190675‎$a‎Eckert, Robert A.
24510‎$a‎Where leadership starts‎$c‎by Robert A. Eckert
520  ‎$a‎In this article, Eckert tells the story of his first steps from Kraft to Mattel and describes what it takes to fit into the strange new world of another company. He found that his favorite place to share these metaphorical and actual meals was the employee cafeteria. To make each meal a success, Eckert practiced what he calls setting the table, which means preparing the atmosphere for honest dialogue by drawing on a set of tools utensils, if you will designed to quell apprehension. These include naming the source of tension and calling for honesty; deferring, when appropriate, to the other person's realm of expertise; and recognizing common experience
65011‎$0‎MAPA20080600938‎$a‎Dirección de empresas
65011‎$0‎MAPA20080551513‎$a‎Liderazgo
650 1‎$0‎MAPA20080605742‎$a‎Directivos de empresas
65011‎$0‎MAPA20080606404‎$a‎Habilidades directivas
65011‎$0‎MAPA20080598662‎$a‎Relaciones laborales
7400 ‎$a‎Harvard business review
7730 ‎$w‎MAP20077100345‎$t‎Harvard business review‎$d‎Boston‎$g‎November 2001 ; p. 53-59