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Measuring consistency of web page design and its effects on performance and satisfaction

 
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<namePart>Ozok, A. Ant</namePart>
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<namePart>Salvendy, Gavriel</namePart>
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<abstract>This study examines the methods for measuring the consistency levels of web pages and the effect of consistency on the performance and satisfaction of the world wide web (WWW) user</abstract>
<note type="statement of responsibility">A. Ant Ozok, Gavriel Salvendy</note>
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<publisher>London and Washington</publisher>
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<text>Vol. 43, nº 4, April 2000 ; p. 443-460</text>
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