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Personal bias in automobile claims settlement

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Registro MARC
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040  ‎$a‎MAP‎$b‎spa
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1001 ‎$0‎MAPA20080241773‎$a‎Doerpinghaus, Helen
24510‎$a‎Personal bias in automobile claims settlement‎$c‎Helen Doerpinghaus, Joan Schmit and Jason Jia-Hsing Yeh
5208 ‎$a‎Despite the importance of claims handling practices to consumers and insurers, relatively little research has been done in this area. The purpose here is to consider one aspect of automobile bodily injury liability claims management : the assignment of fault across parties as judged by the insured defendant's claims adjuster.
65011‎$0‎MAPA20080603779‎$a‎Seguro de automóviles
65001‎$0‎MAPA20080590567‎$a‎Empresas de seguros
65001‎$0‎MAPA20080599751‎$a‎Accidentes de tráfico
65001‎$0‎MAPA20080600723‎$a‎Defensa del asegurado
65001‎$0‎MAPA20080562342‎$a‎Estadísticas
65011‎$0‎MAPA20080567118‎$a‎Reclamaciones
7001 ‎$0‎MAPA20080055929‎$a‎Schmit, Joan
7001 ‎$0‎MAPA20080266028‎$a‎Jia-Hsing Yeh, Jason
7404 ‎$a‎The Journal of risk and insurance
7730 ‎$w‎MAP20077000727‎$t‎The Journal of risk and insurance‎$d‎Orlando‎$g‎Volume 70, number 2, June 2003 ; p. 185-205