Seção: Artigos Título: Personal bias in automobile claims settlement / Helen Doerpinghaus, Joan Schmit and Jason Jia-Hsing YehAutor: Doerpinghaus, Helen Notas: Despite the importance of claims handling practices to consumers and insurers, relatively little research has been done in this area. The purpose here is to consider one aspect of automobile bodily injury liability claims management : the assignment of fault across parties as judged by the insured defendant's claims adjuster.Registros relacionados: En: The Journal of risk and insurance. - Orlando. - Volume 70, number 2, June 2003 ; p. 185-205Materia / lugar / evento: Seguro de automóviles Empresas de seguros Accidentes de tráfico Defensa del asegurado Estadísticas Reclamaciones Otros autores: Schmit, Joan Jia-Hsing Yeh, Jason Títulos secundários: Título: The Journal of risk and insuranceOutras classificações: 322 Direitos: In Copyright (InC)