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Do ergonomics improvements increase computer workers'productivity? : an intervention study in a call centre

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1001 ‎$0‎MAPA20080207373‎$a‎Smith, Michael J.
24510‎$a‎Do ergonomics improvements increase computer workers'productivity?‎$b‎: an intervention study in a call centre‎$c‎Michael J. Smith, Antoinette Derjani Bayehi
5208 ‎$a‎This paper examines whether improving physical ergonomics working conditions affects worker productivity in a call centre with computer-intensive work. A field of study was conducted at a catalogue retail service organization to explore the impact of ergonomics improvements on worker production
65011‎$0‎MAPA20080550653‎$a‎Ergonomía
65011‎$0‎MAPA20080566968‎$a‎Productividad
65011‎$0‎MAPA20080585112‎$a‎Espacio de trabajo
65011‎$0‎MAPA20080605155‎$a‎Condiciones de trabajo
65011‎$0‎MAPA20080547127‎$a‎Estudios
7001 ‎$0‎MAPA20080358198‎$a‎Derjani Bayehi, Antoinette
7400 ‎$a‎Ergonomics
7730 ‎$t‎Ergonomics‎$d‎London and Washington‎$g‎Vol. 46, nº 1-3, January 2003 ; p. 3-18