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Can serendipity be planned?

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<abstract>Lack of comunication among colleagues in the workplace is a widespread syndrome at many companies, but two parallel  paradigm shifts are helping to change that. The first is a movement from desktop to mobile computing. The second paradigm shift is the move from individual to "social" software, here defined as programs that enable a group of people to accomplish common goals</abstract>
<note type="statement of responsibility">Nathan Eagle</note>
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<topic>Lugares de trabajo</topic>
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<text>Fall 2004; p. 10-14</text>
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