MAP20071502451 Williams, Gary A. Change the way you persuade / by Gary A. Williams and Robert B. Miller This article describes each of the five decision-making styles in detail: charismatics, thinkers, skeptics, followers and controllers En: Harvard business review. - Boston. - May 2002 ; p. 65-73 1. Comportamiento humano . 2. Dirección de empresas . 3. Toma de decisiones . I. Miller, Robert B. . II. Título. III. Título: Harvard business review.