Section: Articles Title: The Need to monitor customer loyalty and business risk in the European insurance industry / Montserrat Guillen, Jens Perch Nielsen, Ana María Pérez-MarínAuthor: Guillén, Montserrat Related records: En: Geneva papers on risk and insurance : issues and practice. - Geneva : The Geneva Association, 1976- = ISSN 1018-5895. - 01/04/2008 Tomo 33 Número 2 - 2008Otros autores: Perch Nielsen, Jens Pérez-Marín, Ana María Other categories: 20 Rights: In Copyright (InC) See issue detail