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MAP20090056312The ROI of e-learning : a total economic impact analysis uncovers big benefits from learning online / by Claire Schooley... [et al.]. — Cambridge : Forrester Research, 2009(For Information & knowledge management professionals)Sumario: Online learning earns companies a positive return on investment (ROI) in less than a year. If you have a business that is spread across many locations, it makes good business sense to implement an online learning program as a replacement for some face-to-face learning and as a complement to other instructor-led training in the form of blended learning. Whether employees take compliance training, desktop skills development, or leadership training, online learning is flexible, consistent, and repeatable with minimal travel costs. The keys to success in attaining the 69% ROI that we show in this document include excellent eLearning content that engages the learner; good change management plans for this new way of learning; and technology that is scalable and easy to use to manage the learning1. Formación a distancia. 2. E-learning. 3. Empresas. 4. Rentabilidad. 5. Análisis económico. I. Schooley, Claire. II. Forrester. III. For Information & knowledge management professionals. IV. Title.