Section: Articles Title: Making change : transforming claims systems can help insurers retain customers / Tom MeyerAuthor: Meyer, Tom Related records: En: Best's Review. - New Jersey : A.M. Best Company, 1976- = ISSN 1527-5914. - 03/05/2011 Tomo 112 Número 1 - 2011 Other categories: 2 Rights: In Copyright (InC) Referencias externas: earth MÁS INFORMACIÓN See issue detail