Section: Electronic documents Title: Customer loyalty and the digical transformation in P&C and life insurance : global edition 2014 / this report was prepared by Gunther Schwarz... [et al.] Publication: Boston, Massachusetts [etc.] : Bain & Company, cop. 2014Notes: Sumario: Loyalty trends around the world -- P&C insurance: The battle for customers -- Life insurance: Delighting customers in a low-touch industry -- The shift to a Digical businessÁmbito geográfico: InternacionalMateria / lugar / evento: Fidelización de clientes Property-casualty Seguro de daños patrimoniales Seguro de vida Mercado de seguros Tecnologías interactivas Retención de clientes Otros autores: Schwarz, Gunther Bain & Company Other categories: 219 Rights: In Copyright (InC)