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Hanging on : a new look at comercial insurance customer retention

Recurso electrónico / electronic resource
Section: Electronic documents
Title: Hanging on : a new look at comercial insurance customer retention / Michael F. ReillyAuthor: Reilly, Michael F.
Publication: [S.l.] : Accenture, 2015Notes: Sumario: The importance of hanging on - Distribution management - Customer stickiness - Renewal experience - M&A response - Preventing hard-earned business from slipping awayMateria / lugar / evento: Fidelización de clientes Satisfacción del cliente Canales de distribución Estrategia empresarial Empresas de seguros Márketing de la empresa de seguros Otros autores: Accenture
Other categories: 217