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True customer centricity, transformation must happen across the entire business : technology, data and analytics will be critical to 'making it real'

Recurso electrónico / Electronic resource
MARC record
Tag12Value
LDR  00000cab a2200000 4500
001  MAP20160026122
003  MAP
005  20220912130919.0
008  160831e20160624esp|||p |0|||b|spa d
040  ‎$a‎MAP‎$b‎spa‎$d‎MAP
084  ‎$a‎20
1001 ‎$0‎MAPA20160010879‎$a‎Murphy, Michael
24510‎$a‎True customer centricity, transformation must happen across the entire business‎$b‎: technology, data and analytics will be critical to 'making it real'‎$c‎Michael Murphy
520  ‎$a‎The impact of new uses of data and analytics on insurers is a recurring theme. Momentum behind these changes is building, largely the result of insurers' drive for increased sophistication, radically improving efficiency (cost, capital, claims) and a strong customer focus. Many are building their strategies on these three pillars; and data, analytics and technology are key enablers.
650 4‎$0‎MAPA20080578848‎$a‎Análisis de datos
650 4‎$0‎MAPA20130017037‎$a‎Análisis predictivos
650 4‎$0‎MAPA20080623791‎$a‎Tecnología de la información
650 4‎$0‎MAPA20080590567‎$a‎Empresas de seguros
650 4‎$0‎MAPA20080572778‎$a‎Mejora continua
650 4‎$0‎MAPA20080607531‎$a‎Orientación al cliente
650 4‎$0‎MAPA20120026414‎$a‎Eficiencia operacional
650 4‎$0‎MAPA20080606091‎$a‎Estrategia empresarial
650 4‎$0‎MAPA20120019492‎$a‎Tendencias
7730 ‎$w‎MAP20077000932‎$t‎Emphasis‎$d‎New York : Towers Watson, 1987-‎$g‎01/09/2016 Número 2 - 2016 , p. 28