Section: Articles Title: Ignore at your peril / Scott RobinsonAuthor: Robinson, Scott Notes: Sumario: Dissatisfaction over clarity during the claims process has been highlighted by the recent Financial Conduct Authority review. What can the industry do to make the system work better?Related records: En: Post magazine : the insurance world covered since 1840. - London : Incisive Financial Publishing Ltd., 2005-2016. - 06/02/2017 Número 2 - febrero 2017 , p. 37-38Materia / lugar / evento: Administración de empresas Empresas de seguros Reclamaciones Satisfacción del cliente Transparencia de las operaciones Normas y procedimientos Administración de la empresa de seguros Reino Unido Otros autores: Financial Conduct Authority Other categories: 214 Rights: In Copyright (InC) See issue detail