The Human-machine interchange : how intelligent automation is changing the way businesses operate

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      <subfield code="a">The Human-machine interchange</subfield>
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      <subfield code="a">Machine learning is beginning to transform the way businesses organize their operations and benefit from technology investments. And intelligent automation  the use of machines that understand their environments, interact with humans and other machines, learn from these experiences and apply what they learn to future decisions  provides the foundation for this change. But realizing the value of this transformation requires more than technology investment. Companies must train employees to work with machines in new ways and redesign business processes to optimize them for automation. Some industries are highly advanced in their use of intelligent automation. In other industries, adoption is more tenuous.</subfield>
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