Section: Electronic documents Title: Disruption in European consumer finance : lessons from Sweden / Albion Murati, Oskar Skau, Zubin TaraporevalaAuthor: Murati, Albion Publication: New York : McKinsey & Company, 2018Notes: Sumario: Introduction -- An attractive market slipping away from banks -- What happened in Sweden? -- The habits of successful specialists -- Swedish lessonsMateria / lugar / evento: Servicios financieros Coyuntura económica Banca Servicio al cliente Innovación disruptiva Suecia Unión Europea Otros autores: Skau, Oskar Taraporevala, Zubin McKinsey & Company Other categories: 921.91 Rights: In Copyright (InC)