Cognitive computing holds promise for life insurance customer service

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<rdf:Description>
<dc:creator>Harrington, Wayne</dc:creator>
<dc:date>2018-05-01</dc:date>
<dc:description xml:lang="es">Sumario: It's never more important for life insurers to offer their policyholders high-quality service. Digitisation and intensified competition with other financial service verticals have blunted prospects for growth and made customer acquisition and retention ever more challenging. Meanwhile, constumers' overall service expectations continue to rise as retailers in other industries set a higherbar. Insurers have struggled to keep up because of the inherent complexity of both their products and their systems' enviroments</dc:description>
<dc:identifier>https://documentacion.fundacionmapfre.org/documentacion/publico/es/bib/164721.do</dc:identifier>
<dc:language>eng</dc:language>
<dc:rights xml:lang="es">InC - http://rightsstatements.org/vocab/InC/1.0/</dc:rights>
<dc:subject xml:lang="es">Empresas de seguros</dc:subject>
<dc:subject xml:lang="es">Atención al cliente</dc:subject>
<dc:subject xml:lang="es">Seguro de vida</dc:subject>
<dc:subject xml:lang="es">Digitalización</dc:subject>
<dc:subject xml:lang="es">Computación cognitiva</dc:subject>
<dc:subject xml:lang="es">Tecnologías inteligentes</dc:subject>
<dc:subject xml:lang="es">Evolución tecnológica</dc:subject>
<dc:type xml:lang="es">Artículos y capítulos</dc:type>
<dc:title xml:lang="es">Cognitive computing holds promise for life insurance customer service</dc:title>
<dc:relation xml:lang="es">En: Asia insurance review. - Singapore : Ins Communications Pte Ltd., 2009- = ISSN 0218-2696. - 01/05/2018 Número 5 - mayo 2018 , p. 64-66</dc:relation>
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