Chatbots : where is the love?
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| Tag | 1 | 2 | Value |
|---|---|---|---|
| LDR | 00000cab a2200000 4500 | ||
| 001 | MAP20180030703 | ||
| 003 | MAP | ||
| 005 | 20220912144142.0 | ||
| 008 | 181105e20181001gbr|||p |0|||b|eng d | ||
| 040 | $aMAP$bspa$dMAP | ||
| 084 | $a216 | ||
| 100 | $0MAPA20180011535$aFrost, Jen | ||
| 245 | 1 | 0 | $aChatbots$b: where is the love?$cJen Frost |
| 520 | $aChatbot' has long-become an insurance industry buzzword, but penetration remains low and firms are still grappling with how to use early iterations of the technology. Elsewhere, some chatbot pilots have failed. Just41% of UK insurers are using live chat functionality on their websites, with only around a quarter of these powered by a chatbot, according to Acord's annual Digital Customer Experience Study | ||
| 650 | 4 | $0MAPA20080554866$aInnovación | |
| 650 | 4 | $0MAPA20080564070$aRobotización | |
| 650 | 4 | $0MAPA20080586294$aMercado de seguros | |
| 650 | 4 | $0MAPA20080590567$aEmpresas de seguros | |
| 650 | 4 | $0MAPA20080586546$aNuevas tecnologías | |
| 650 | 4 | $0MAPA20080611200$aInteligencia artificial | |
| 650 | 4 | $0MAPA20080589189$aAtención al cliente | |
| 773 | 0 | $wMAP20170035732$tInsurance post$dLondon : Infopro Digital Insurance Information , 2016-2022$g01/10/2018 Año 2018 Número 10 - octubre , p. 1-4 |