MAP20190023269 Hughes, Ian In search of trust / lan Hughes Sumario: lnsurance suffers from a bad reputation. lan Hughes, CEO of Consumer lntelligence, asks what changes firms could make to improve this in the future En: Insurance post. - London : Infopro Digital Insurance Information , 2016-2022. - 01/07/2019 Año 2019 Número 7 - julio , p. 52-53 1. Empresas de seguros . 2. Imagen corporativa . 3. Fidelización de clientes .