Centro de Documentacion de Fundación MAPFRE - Rethinking auto insurance : from a transactional relationship to a mobility customer experience. 2020 mobility consumer survey

MAP20200019930

Rethinking auto insurance : from a transactional relationship to a mobility customer experience. 2020 mobility consumer survey / Denise Garth, Glenn Westlake. — Morristown, NJ [etc.] : Majesco, 2020

37 p. . — (Majesco white paper ; June 2020)

Sumario: Automotive technology has evolved since the first car rolled off the assembly line, and it has grown dramatically in the last 10 years. Just consider the changes in automotive technology over the last ten years and projected in the next ten years. With so much changing in automotive technology, it begs the question: How does insurance need to change to keep pace? Where are we going?

1. Seguro de automóviles . 2. Mercado de seguros . 3. Nuevas tecnologías . 4. Evolución del seguro . 5. Empresas de seguros . 6. Transformación digital . 7. Experiencia del cliente . 8. Encuestas . I. Westlake, Glenn . II. Majesco . III. Title.