Selling peace of mind to today's travellers
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<abstract displayLabel="Summary">It's hard to talk about anything these days without also talking about coronavirus and that even extends to travel insurance distribution channels. Over the past year alone, the landscape of travel insurance has changed dramatically. Customer centricity has become a crucial consideration when designing new travel insurance products, as has the focus on enhanced digital offerings. Indeed, both have played a pivotal role in ensuring the endurance of the travel insurance market during these difficult times.</abstract>
<note type="statement of responsibility">Robyn Bainbridge</note>
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<topic>Seguro de asistencia en viaje</topic>
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<topic>Satisfacción del cliente</topic>
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<topic>COVID-19</topic>
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<topic>Pandemias</topic>
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<title>International Travel & Health Insurance Journal</title>
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<publisher>Bristol, UK : Voyageur Publishing & Events Ltd., 2020-</publisher>
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<identifier type="issn">2055-1215</identifier>
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<text>01/12/2020 Número 239 - diciembre 2020 , p. 30-32</text>
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