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A Guide to intelligent automation

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      <subfield code="a">A Guide to intelligent automation</subfield>
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      <subfield code="a">For insurance companies, the most compelling results from intelligent automation tend to come from business functions on the coal face  those that directly impact the customer and the bottom line, such as claims, underwriting and customer service. However, there is complex connective tissue between every function in an insurance business, from policy handling to IT and HR, often supported by a diverse network of legacy systems. </subfield>
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