Reimagining customer experience : the impact of emerging technology on digital experiences

<?xml version="1.0" encoding="UTF-8" standalone="no"?>
<rdf:RDF xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<rdf:Description>
<dc:creator>Fujitsu</dc:creator>
<dc:creator>Forrester</dc:creator>
<dc:date>2021</dc:date>
<dc:description xml:lang="es">Sumario: Customer demands will never standstill. Changes in society, attitudes and technology continually drive new demands for new products, services and experiences. Digitization has accelerated the pace of change and customer expectations are set to change dramatically as technology becomes a fundamental part of every interaction. </dc:description>
<dc:identifier>https://documentacion.fundacionmapfre.org/documentacion/publico/es/bib/175501.do</dc:identifier>
<dc:language>eng</dc:language>
<dc:publisher>Forrester Research</dc:publisher>
<dc:rights xml:lang="es">InC - http://rightsstatements.org/vocab/InC/1.0/</dc:rights>
<dc:subject xml:lang="es">Experiencia del cliente</dc:subject>
<dc:subject xml:lang="es">Digitalización</dc:subject>
<dc:subject xml:lang="es">Nuevas tecnologías</dc:subject>
<dc:subject xml:lang="es">Desarrollo tecnológico</dc:subject>
<dc:subject xml:lang="es">Atención al cliente</dc:subject>
<dc:subject xml:lang="es">Inteligencia artificial</dc:subject>
<dc:type xml:lang="es">Books</dc:type>
<dc:title xml:lang="es">Reimagining customer experience : the impact of emerging technology on digital experiences</dc:title>
<dc:format xml:lang="es">21 p.</dc:format>
</rdf:Description>
</rdf:RDF>