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2021 consumer trends report

Recurso electrónico / Electronic resource
MARC record
Tag12Value
LDR  00000cam a22000004b 4500
001  MAP20220002271
003  MAP
005  20220912143113.0
008  220125s2021 esp|||| ||| ||spa d
040  ‎$a‎MAP‎$b‎spa‎$d‎MAP
084  ‎$a‎219
24510‎$a‎2021 consumer trends report
260  ‎$a‎Frankfurt‎$b‎ EIOPA‎$c‎2022
300  ‎$a‎58 p.
520  ‎$a‎Article 9 of EIOPA's founding regulation requires the Authority to 'collect, analyse and report on consumer trends'. As per the working definition devised by EIOPA, consumer trends are 'evolutions in consumer behaviour in the insurance and pension markets related to the relationship between consumers and undertakings (including intermediaries) that are significant in their impact or novelty'. The term 'trends' is understood in a broad sense. It covers for example: the evolutions in volumes of business or in the relationship between consumers and undertakings/intermediaries, the emergence of new products or services and corresponding issues or trends linked to financial innovations. EIOPA interprets trends to include developments in the nature, spread and materiality of conduct risks, on the one hand, and conduct risk mitigants, on the other. A trend can be both, one that has already been prevalent for a number of years, or one that has only recently emerged.
650 4‎$0‎MAPA20080586294‎$a‎Mercado de seguros
650 4‎$0‎MAPA20080624019‎$a‎Comportamiento del consumidor
650 4‎$0‎MAPA20080589974‎$a‎Coyuntura económica
650 4‎$0‎MAPA20120019492‎$a‎Tendencias
650 4‎$0‎MAPA20080597559‎$a‎Mediación de seguros
650 4‎$0‎MAPA20080586294‎$a‎Mercado de seguros
650 4‎$0‎MAPA20080552022‎$a‎Pandemias
650 4‎$0‎MAPA20080598358‎$a‎Productos de seguros
650 4‎$0‎MAPA20080554866‎$a‎Innovación
7102 ‎$0‎MAPA20110000219‎$a‎EIOPA