Centro de Documentacion de Fundación MAPFRE - The State of digital customer experience report 2024

Publication: New York : VERINT, 2024Physical description: 30 p.Notes: Sumario: This comprehensive report explores the evolving landscape of customer and business expectations, with five key trends that will help you understand your customers and stay ahead of the competition. Discover how your peers are implementing AI to improve customer experience with granular insights into their CX investments and specific AI use casesMateria / lugar / evento: Experiencia del cliente Comportamiento del consumidor Inteligencia artificial Empresas Análisis estratégico Retención de clientes Competencia Tendencias Otros autores: Verint
Other categories: 922.134

Rights: In Copyright (InC)

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