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Uncovering the IBIP sales process : results from EIOPA's first coordinated Mystery Shopping Exercise on Insurance-Based Investment Products
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MAP20250009448
Uncovering the IBIP sales process : results from EIOPA's first coordinated Mystery Shopping Exercise on Insurance-Based Investment Products. — Frankfurt : EIOPA, 2025
14 p . — (EIOPA-25-164, 17 June 2025)
Sumario: EIOPA has published the results of its first coordinated mystery shopping exercise in the EU insurance sector, focusing on the process of selling insurance-based investment products (IBIPs). The research was carried out between January and November 2024 in eight Member States. The report lays the groundwork for future regulatory improvements in the distribution of investment insurance products in Europe
1. Productos de inversión basados en seguros ‌. 2. Mercado de seguros ‌. 3. Ventas de seguros ‌. 4. Distribución de seguros ‌. 5. Experiencia del cliente ‌. 6. Informacion al consumidor ‌. 7. Normativa europea ‌. I. EIOPA ‌. II. Title.