Centro de Documentacion de Fundación MAPFRE - Banking on AI : revolutionizing customer experience

MAP20250012905

Banking on AI : revolutionizing customer experience / McKinsey & Company. — New York : Mckinsey & Company, 2025

3 p.

What about the AI and technology revolution has been most transformative for financial services? -- What makes an AI bank of the future? -- What help from AI would you appreciate most from your financial services provider?. — Sumario: McKinsey hosted its first Asia AI & Data Summit in Bangkok early in 2025 against the backdrop of countries in the region embracing the AI and tech revolution. The event brought together over 100 leaders from a wide range of fields, including banking and financial services, to gain a better understanding of the growing AI markets in the Asia-Pacific region. The important role that data and tech play was a focus area in which delegates
got a glimpse of the next potential AI frontiers

1. Banca . 2. Inteligencia artificial . 3. Banca electrónica . 4. Servicio al cliente . 5. Experiencia del cliente . I. McKinsey & Company . II. Title.