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What effective general managers really do

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      <subfield code="a">They do not function in a crisply defined environment, or direct through formally delineated organizational channels, or systematically set and follow formal plans - in other words, they don't fit the stereorype.</subfield>
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      <subfield code="a">Management</subfield>
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      <subfield code="g">November-December 1982 ; p. 156-167</subfield>
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