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MAP20071502166Heifetz, Ronald A.The Work of leadership / by Ronald A. Heifetz and Donald L. LaurieSumario: In this article, the authors introduce the breakthrough concept of adaptative change and they challenge the traditional understanding of the leader-follower relationship. Leaders who truly care for their followers expose hem to the painful reality of their condition and demand that they fashion a response. And leaders force disputes to the surface. The authors don't disguise adaptative change's emotional cost. But the leaders who cultivate emotional fortitude soon learn what they can achieve when they maximize their followers well-being instead of their comfortEn: Harvard business review. - Boston. - December 2001 ; p. 131-1401. Liderazgo. 2. Directivos de empresas. 3. Habilidades directivas. 4. Emociones. 5. Relaciones laborales. 6. Psicosociología. 7. Dirección de recursos humanos. I. Laurie, Donald L.. II. Title. III. Título: Harvard business review.