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The New e-commerce intermediaries

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MAP20071502661
Anderson, Philip
The New e-commerce intermediaries / Philip Anderson and Erin Anderson
The internet was supposed to bring manufacturers into direct contact with end customers in a ruthlessly efficient world that left no room for middlemen. But the opposite is occurring. The downstream supply chain is becoming more complex and fragmented, creating opportunity for a new breed of uniquely positioned problem solvers
En: Sloan Management Review. - Boston. - nº 4,Vol. 43, Summer 2002 ; p. 53-62
1. Comercio electrónico . 2. Intermediarios . 3. Nueva economía . 4. Servicio al cliente . 5. Internet . I. Anderson, Erin . II. Title.