Section: Articles Title: The Mysterious art and science of knowledge-worker performance / Thomas H. Davenport, Robert J. Thomas, Susan CantrellAuthor: Davenport, Thomas H. Notes: The article identifies the five key issues that the author saw companies struggling with in their handling of knowledge work. Also it describes a framework that the author believe can help organizations think more cleary about how they might go about improving knowledge-worker performance, an objective that should be at the top of most corporate agendasRelated records: En: Sloan Management Review. - Boston. - nº 1,Vol. 44, Fall 2002 ; p. 23-30Materia / lugar / evento: Gestión del conocimiento Capital intelectual Dirección de empresas Dirección de recursos humanos Innovación empresarial Estrategia empresarial Organización interna Otros autores: Thomas, Robert J. Cantrell, Susan Other categories: 922.111 Rights: In Copyright (InC) See issue detail