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Section: ArticlesTitle: Managing psychological claims / David R. Price, Michael R. BoutotAuthor: Price, David R.Notes: Evaluating a psychological injury claim following a crisis event at work presents delicate situation that combines the risk manager's responsability to be business and the compasion involved in addressing the human aspects of crisis management. By setting forth a cleary defined path of evaluation, companies can differentiate between the cases needing legitimate response and those that are unfoundedRelated records: En: Risk Management. - New York. - nº 6, June 2002 ; p. 46-52Materia / lugar / evento: Aspectos psicológicosCrisis laboralDepresiónEnfermedades mentalesPsicología del trabajoPrevención de riesgosOtros autores: Risk and Insurance Management Society Other categories: 874Rights: In Copyright (InC)