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Is silence killing your company?

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<title>Is silence killing your company?</title>
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<title>Harvard business review</title>
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<namePart>Perlow, Leslie</namePart>
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<namePart>Williams, Stephanie</namePart>
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<abstract>Faced with organizational or interpersonal problems at work, people often decide not to speak up. "It's not worth it," they say, and soldier on. But disturbing new research shows that the price of silence is much greater than we realize.</abstract>
<note type="statement of responsibility">by Leslie Perlow and Stephane Williams</note>
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<text>May 2003 ; p. 53-58</text>
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